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WORKSHOP AGENDA

Day 1

DAY 1 : Operational, Financial, and Strategic Foundations 

9:00

Workshop Introduction & Overview 

  • Objectives of the workshop.

  • Key changes in aged care legislation and the Support at Home program.

9:30

Operational Implications of Support at Home

  • Transition from the Home Care Packages Program and CHSP

  • Challenges of a single assessment and classification system

  • Importance of maintaining compliance with the Aged Care Quality Standards.

  • Key changes in aged care legislation and the Support at Home program.

11:00

Morning Tea

11:20

Case Management in the New Framework

  • New roles for care managers under Support at Home. 

  • Importance of client-centred care. 

  • Assessment and care planning processes as outlined in the program handbook .

  • Tools for effective care management.

Interactive Activity: Develop a care management strategy for a hypothetical client.

12:45

Lunch Break

1:30

Pricing, Budgets and Financial Viability

  • Impact of capped prices and participant contributions.

  • Financial modelling and sustainability planning.

  • How to manage capped service pricing and quarterly budget allocations effectively.

  • Adapting to the efficient pricing mechanism. 

Interactive Activity: Group exercise to calculate service viability under different client scenarios.

3:00

Afternoon Tea

3:20

Governance and Risk Management

  • Governance obligations under the Aged Care Bill 2024.

  • Managing adverse events and safeguarding client well-being

  • Risk-based regulation and ensuring accountability.

Case Study Discussion: Review an example of governance failure and propose corrective actions. 

4:45

Wrap-Up Day One

Day 2

DAY 2 : Readiness and Alignment with Aged Care Standards

9:00

A Thematic Review of Aged Care Standards

  • Overview of the revised Aged Care Quality Standards and their implications

  • How the standards align with Support at Home goals.

  • Gaps identified by the Aged Care Quality and Safety Commission and strategies
    to address them.

Interactive Activity: Map current practices to the new standards.

10:30

Morning Tea

10:50

Sector Performance and Data Cross-Checks

  • Reviewing performance metrics and available data from the Aged Care Quality
    standard Commission

  • Identifying operational gaps and strategies for improvement.

  • Tools for continuous monitoring and assurance.

12:15

Lunch Break

1:00

Transition Readiness: Steps for Home Care Providers

  • What readiness for Support at Home entails.

  • Checklist for providers to meet the new standards.

  • Importance of stakeholder engagement and communication.

Interactive Activity: Develop a provider-specific transition action plan.

3:00

Afternoon Tea

3:10

Preparing for 2025 and Beyond: Challenges and Opportunities

  • Identifying opportunities for innovation under the new system.

  • Leveraging technology and assistive tools for better care delivery.

  • Building workforce capacity and addressing training gaps.

5:00

End of 2 Day Workshop

Q&A

Open forum towards end of day 2 for participants to share insights and lessons learned and leverage on trainer’s experience for any other burning questions

CONTACT US

Level 12, 2 Bulletin Place
Sydney 2000 NSW

Phone: +61 2 8378 4334

Email Us

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Aventedge acknowledges the traditional custodians of the lands where we live, learn and work. We pay our respects to Elders past, present and emerging.

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